Thursday, 10 July 2008

Etiquette of the Telephone

Phones. Wonderful things, and they've been knocking around a fair old while too. Invented by Alexander Graham Bell all the way back in the distant times of 1876, in the space of just over 100 years they've become an integral part of our society. You'll find a telephone in practically every structure with four walls in the country and one of the mobile variety on every person over the age of 12. So you'd think in all that time and regular use we'd have become pretty well acquainted with the art of the telephone. Apparently not. With the new addition of LCD displays or screens to most phones, can it really be that hard to correctly enter 11 digits? You can now even check your finger tapping is correct before you press that all important dial button, yet still find myself picking up on numerous occasions only to be confronted by an adamant caller insistent that I "am" Jill/Tom/Sandra or Billy. Oh really? Well I wasn't the last time I checked but I guess you strangers who have never set eyes on me know best. And yes, I'm sure they don't live here, unless they're living a nocturnal life under my kitchen sink, but sure if you want me to take a message "just in case" I'll be more than happy to oblige.

So once we've finally got over the hurdle of actually calling someone we'll now have to master the technique of conversation. Now for dumb machines telephones are actually pretty smart. There's no need to holler down the phone at 2000 decibels (consequently deafening the person on the other end of the line as well as those around you) in the hope of actually making your voice cover the literal distance between you and the other end. Believe it or not that is actually the job of the phone. Nor is there any reason to whisper down the phone as if you're scared of it. And you wonder why I ask you to repeat things?

But let us not forget the role of the person being called upon. So it's a common occurrence for more than one person to reside in one house so it's therefore a pretty good bet you'll be dealing with calls or other inhabitants somewhere along the line. Now it's pretty peeving to say the lease to return home only to be told " Oh yea... Someone called...Wanted you to call back..." Oh that'll be a doddle then considering I don't have the foggiest who they are. Would it really kill you to simply get a name, number and reason? Even if you don't think you can stretch to the last two just for goodness sake tell me who called.

So If you've successfully managed to perfect all that now all we have left is how to hang up at the appropriate time...

Bambi Poppins Signing Off...

1 comment:

Tony said...

Huh...i was woken up at 6 in the morning by some birk who got the wrong number.

"Who's this?"
"Yeah it's 6 in the morning who the bugger is this?"
'Oh wrong number...bye bye!'

Arrgh....blast them